• Blackmist@feddit.uk
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    6 days ago

    The example I saw them use was turning one line text reviews into a simple positive or negative so you can count them.

    So it could be useful for things like that, even if we ignore the “then why not just ask for the star rating” that probably went along with that review…

    MS is now an AI company that sells to excited bosses who would love to fire somebody somewhere to save a few bucks.

    • T156@lemmy.world
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      5 days ago

      At the same time, that sounds like something you’d just use old-fashioned sentiment analysis for.

      It’s less accurate, but also far less demanding, and doesn’t risk hallucinating.

    • turdcollector69@lemmy.world
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      5 days ago

      “… to save a few bucks.”

      In the short term, people who rushed into AI are finding out that a 1 in 100 error rate is absurdly high when literally every action is done through an LLM.

    • ChickenLadyLovesLife@lemmy.world
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      5 days ago

      I used to work for Comcast as a mobile app developer. We used to get uncountable numbers of reviews along the lines of “I gave this app one star because you can’t give an app zero stars”. Honestly depressing even though I wasn’t personally responsible for the apps or the company.