1. Your account is defined by your email address
  2. Your email address is unchangeable
  3. You can create a new account with a new email address, but you can’t re-register the same printer, because it was already registered to your old email address

This means you can be locked out of registering your printer. Why are all printer companies the stupidest companies ever?


  • underisk@lemmy.ml
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    1 year ago

    Printers are like a magnet for shitty exploitative consumer practices. This is, no doubt, probably intended to make the it difficult or impossible to resell the printer.

    They’ve probably got someone high up in the company that’s convinced themselves that every sale on the secondary market is money coming out of their pockets. Complete bullshit if you think about it for more than a few moments, but that’s the kind of innovative adversarial stupidity that business brained types are best at.

    • Buffalox@lemmy.world
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      1 year ago

      That’s a funny claim, since printer companies generally sell their printers at a loss, to make money on refills later.

      I think if you don’t need your printer anymore, the printer company would be very happy if someone else continues to buy refills for it.

      Although Brother is more balanced than most in this regard, I bet they still want their printers to be used.

      With HP however, it’s all about the refill, they’d probably pay you money if you can get someone to use their printers. Most other companies are probably somewhere in between.

      • underisk@lemmy.ml
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        1 year ago

        You know, I considered pointing out that they already try to exploit their customers with the ink price scam but I assumed it was such common knowledge that it wasn’t worth the effort.

        Just because they exploit their customers in a different way doesn’t mean they aren’t coming up with and implementing new ways to do it. I’d say having already been gouging customers for years makes you more likely to look for new ways to go about it, not less.

        • Buffalox@lemmy.world
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          1 year ago

          Show me where there’s a scam with Brother printers. I’m not saying they are saints, but they are not scamming their customers, that’s their main attraction actually. Just because some companies like HP do it, doesn’t mean they all do.

          • hypelightfly@kbin.social
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            1 year ago

            Like all shitty printer companies they use firmware updates to block non “genuine” ink and toner cartridges.

            • Buffalox@lemmy.world
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              1 year ago

              No they don’t, that one single firmware update you are referring to, was to prevent damage due to overheating.r

              At least that’s the only case I have heard about.

              Edit:

              Do you just not consider selling at a loss to gouge people on ink to be a scam?

              Yes absolutely, but I don’t think Brother is doing that, and definitely not to the extreme for instance HP does.

              • hypelightfly@kbin.social
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                1 year ago

                Bullshit. I’m not referring to one single update. It’s multiple printers.

                There is a reason there are instruction videos on youtube for how to swap a toner cartridge chip to a 3rd party cartridge.

                • Buffalox@lemmy.world
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                  1 year ago

                  Funny, looking it up, I have no problem finding sellers of compatible toner for Brother printers here.

                  • hypelightfly@kbin.social
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                    1 year ago

                    Funny, that doesn’t address what I said at all. You can find 3rd party toner/ink for any printer.

                    Brother (like other printer manufacturers) attempts to block non-OEM toner and ink.

              • southsamurai@sh.itjust.works
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                1 year ago

                Ahh, yes, they absolutely do that. They did it to mine. One update, and suddenly third party ink no longer functions. It’s bullshit

          • underisk@lemmy.ml
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            1 year ago

            Do you just not consider selling at a loss to gouge people on ink to be a scam? Are you not aware that they do the same ink cartridge drm bullshit that every printer manufacturer is up to these days, and have for years?