barely know how to save a word document to a different location other than the default documents folder or how to full screen a presentation quickly
I was in IT support and I was seriously asked to “support” a (l)user that wanted me to let her know where was a Word document she had saved a few minutes prior. Flabbergasted, I just could ask “didn’t you check where did you put it when you save it?” Her answer: “What do I know about that? I didn’t study computer sciences.” 🤦♂️
I showed one of my coworkers how the “recents” list in Explorer works and it was one of those mind blown moments for him.
From what I understand, though, people not understanding how a hierarchical directory/folder tree structure works is an incredibly common hurdle that computer instructors have to overcome nowadays.
I was in IT support and I was seriously asked to “support” a (l)user that wanted me to let her know where was a Word document she had saved a few minutes prior. Flabbergasted, I just could ask “didn’t you check where did you put it when you save it?” Her answer: “What do I know about that? I didn’t study computer sciences.” 🤦♂️
I showed one of my coworkers how the “recents” list in Explorer works and it was one of those mind blown moments for him.
From what I understand, though, people not understanding how a hierarchical directory/folder tree structure works is an incredibly common hurdle that computer instructors have to overcome nowadays.