Adobe faces big fines from FTC over difficult subscription cancellation::Adobe could face hefty fines related to its overly difficult and costly subscription cancellation practices due to an ongoing Federal Trade Commission Probe.

    • distantsounds@lemmy.world
      link
      fedilink
      English
      arrow-up
      7
      ·
      7 months ago

      Can you get a semi current build of photoshop? Asking for a friend who is struggling with gimp and hasn’t sailed in ages…

      • Nawor3565@lemmy.blahaj.zone
        link
        fedilink
        English
        arrow-up
        21
        ·
        edit-2
        7 months ago

        There is an “Adobe Master Collection 202X” crack (where X is the current year) that includes all the current Adobe programs and a custom installer made in the style of the old Creative Suite installer. I believe it’s by m0nkrus, or at least that’s who uploads it to the private tracker I use. They release several new ones throughout the year so you can keep the programs up to date, and obviously the installer lets you choose which of the programs you want to install.

        • GhostlyPixel@lemmy.world
          link
          fedilink
          English
          arrow-up
          4
          ·
          edit-2
          7 months ago

          I use Photopea all the time, I love it because the UI is almost an exact copy paste of PS, my only complaint is I wish they had a lifetime license to get rid of that side bar ad, the only options are all subscriptions/monthly. And I know the donate page literally says they don’t do subscriptions, but what else do you call a one time payment for 30 days of ad free?

          Ad block works to block the ad, but I haven’t found a way to get that screen space back.

        • distantsounds@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          6 months ago

          I just have to say that this is now my photoshop replacement without a doubt. Thank you so much for this! Completely changes everything for me 👍 👍

      • Wermhatswormhat@lemmy.world
        link
        fedilink
        English
        arrow-up
        5
        ·
        7 months ago

        Back in the day there used to be a patch that could block the app from communicating with adobe’s servers to verify the subscription.

        That might still exist in some form, but with all of phthoshops new AI features I’d imagine that you’d need constant communication with those servers for the app to actually function.

        I’m sorry I didn’t provide any actual help.

        • distantsounds@lemmy.world
          link
          fedilink
          English
          arrow-up
          4
          ·
          7 months ago

          That takes me back…I used to work at a computer training company where we would build PC images with the trial versions of everything on them, and every 30 days we’d reimage the machines. The president of the company was shady af. I got out of there just as Adobe was making the transition to subs. I do not miss explaining to the class attendees why everything was watermarked as trail versions.

        • shalafi@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          ·
          7 months ago

          Acrobat X started failing for me using that crack. Launches and immediately shuts down.

    • dual_sport_dork@lemmy.world
      link
      fedilink
      English
      arrow-up
      12
      ·
      edit-2
      7 months ago

      I haven’t found it too tough to remove all Adobe products from my workflow. And not even just by going full Richard Stallman, underpants-on-head raving Free Open Source and subsisting on pinecones and berries in the forest, either.

      There’s basically nothing Adobe software does that some other company doesn’t also offer (or a FOSS alternative, if you don’t need to do anything heavy duty). CorelDraw and PhotoPaint are comparable options to replace Illustrator and Photoshop for 2D vector and bitmap manipulation, respectively. DaVinci Resolve or even OpenShot can replace Premiere for the majority of users. And sure as shit nobody needs Acrobat or Reader or whatever the fuck they’re calling their PDF package these days; everything supports PDF’s natively. The days of Adobe having a stranglehold on that are over.

      The only viable excuse for being locked in to Adobe products anymore is if that’s what your workplace or school uses and you’re stuck with it. Otherwise, they can just fuck off as far as I’m concerned.

      • Euphoma@lemmy.ml
        link
        fedilink
        English
        arrow-up
        3
        ·
        7 months ago

        Clip Studio Paint and Krita are fantastic options for 2d art, and can be better than Photoshop for drawing and painting.

  • ĐƗǤƗŦΔŁ Ǥ€ΜƗŇƗ@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    17
    ·
    7 months ago

    Not surprised. I have been using Affinity Photo, Designer and Publisher for 5 years and don’t miss Adobe at all. People should check them out if they haven’t found their own good alternatives already.

  • hahattpro@lemmy.world
    link
    fedilink
    English
    arrow-up
    16
    ·
    7 months ago

    This is a fucking trap. Monthly subcription is a bait to force you into monthly but commit annuall subcription. And you got to pay the fine if you cancel.

    So, it is basicly lock in unaware user.

    I wonder what if a user use adobe for 13 months and cancel ? Do they have to pay the fine too ? Got to cancel the percision moment to avoid fine ?

    • lud@lemm.ee
      link
      fedilink
      English
      arrow-up
      1
      ·
      7 months ago

      I hate Adobe as much as anyone but they make it pretty damn clear that it’s a 12 month commitment and you obviously get a cheaper price for that.

      Of course they want to discourage people from committing to 12 months and then cancelling after 6 months. So you have to pay a fine of half of what you committed too.

      A normal rental company would be equally pissed if you promised that you were gonna pay them for 12 months and instead cancelled after 6.

      If people can’t be bothered to read what they are buying or any of the multiple warnings, then imo that’s their fault. It’s not like they bury this in their TOS or something, it’s prominent on and before the checkout page.

  • db2@sopuli.xyz
    link
    fedilink
    English
    arrow-up
    15
    ·
    7 months ago

    Fractions of pennies compared to what they’re taking in. This isn’t a fine, it’s racketeering.

  • CentreForAnts@aussie.zone
    link
    fedilink
    English
    arrow-up
    13
    ·
    7 months ago

    We used to use frame.io which is now owned by Adobe. We had been with frame.io since the beginning so we were on one of their older business plans which they no longer offer to new customers, but throughout the years as we have been expanding we have purchased extra seats and storage when needed.

    Earlier this year they came to us and said they are getting rid of the business plan completely for all existing customers. So either we upgrade to their enterprise plan which will cost us about $12k per year more, a 300% price increase. And of the enterprise features we would gain from upgrading, we won’t even use in our current workflow. Or downgrade to their teams account which maxes out to 15 users only. We needed 22 for our current team so we physically couldn’t downgrade to that plan.

    Basically for the size of our business. We were too big for the teams account and not big enough to justify an enterprise account. There was no longer a plan to cater for business of our size.

    And we had about a month to make a decision. As our yearly plan was coming up for renewal.

    And the way the Adobe sales team approached this was terrible too. They kept emailing everyone on my team wanting to meet up and help ‘optimise’ frame.io into our workflow better. The way it was worded everyone thought it was a scam email at 1st. I eventually replied to see what they wanted as I’m the account manager and normally deal with frame.io for account renewals and what not, and straight away their call turned into a sales call telling us we needed to upgrade to enterprise.

    We went looking for an alternative as we knew we couldn’t use frame.io any more. And luckily came across krock.io which is a very similar video review platform which actually has some really nice features frame.io didn’t have. And priced at a reasonable price with unlimited users. So if anyone wants to get away from adobe/frame.io. I encourage you to try out krock.io and see if that fits your video review needs. They have a free trial to try it out. Hopefully more people can get away from adobe/frame.

  • Immersive_Matthew@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    11
    arrow-down
    1
    ·
    7 months ago

    I was an Adobe customer years ago, but due to things like the above, they inadvertently pushed me to Open Source alternatives and I have not looked back. So I guess, Thank You Adobe is in order. Hope the fine is actually big as they really played dirty.

    • joker125@lemmy.world
      link
      fedilink
      English
      arrow-up
      8
      ·
      7 months ago

      Same here.

      I remember suggesting alternatives like GIMP to photography pros years ago simply because I could see where Adobe was heading when they changed to the subscription model.

      Don’t get me wrong, they were innovative a long time ago however now they are structured purely on greed and add nothing deserved my of their services nowadays.

      • Immersive_Matthew@sh.itjust.works
        link
        fedilink
        English
        arrow-up
        2
        arrow-down
        1
        ·
        7 months ago

        Agreed. Plus if you know Photoshop, you know GIMP as they are very similar and GIMP can even open Photoshop files. I use GIMP and Blender 3D daily.

      • Akuchimoya@startrek.website
        link
        fedilink
        English
        arrow-up
        0
        ·
        7 months ago

        Gimp, Inkscape, and Scribus were terrible to use after using Adobe for years. Get Affinity suite instead and save yourself the rage and frustration. It’s one-time payment license (not a subscription) and they have deals. I got the license for the three of them for $90. They are way closer to Adobe products and definitely worth the one-time cost.

        I love the concept of open source, but you can only make so many compromises in quality and usability, especially if you’re likelihood depends on it. Gimp, etc just aren’t there.

        (On the other end of the spectrum, Blender is so amazing I can still hardly believe it.)

        • prole@sh.itjust.works
          link
          fedilink
          English
          arrow-up
          0
          arrow-down
          1
          ·
          7 months ago

          I love the concept of open source, but you can only make so many compromises in quality and usability

          I think this is a false dichotomy. You contradict yourself in the next sentence with an example that FOSS isn’t necessarily inferior.

          • Akuchimoya@startrek.website
            link
            fedilink
            English
            arrow-up
            1
            ·
            edit-2
            7 months ago

            You need to check your reading comprehension. I never said there’s any such dichotomy about FOSS as a general concept. I specifically named Gimp, Inkscape, and Scribus before and after that sentence. Just because a FOSS “alternative” exists, doesn’t mean it actually is an alternative, or at least an acceptable one. Each software has to be evaluated individually. In the case of Gimp, Inkscape, and Scribus, they would not be acceptable in a professional creative space.

          • fossilesque@mander.xyz
            link
            fedilink
            English
            arrow-up
            1
            ·
            7 months ago

            Blender enters the chat.

            FOSS is a slow moving boulder. Eventually it catches us and consumes competition if it can keep momentum.

  • DoucheBagMcSwag@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    7
    ·
    edit-2
    7 months ago

    This why we have regulations and why we NEED it

    This is exactly why you have corporate politicians screaming about “government oversight” and they’re adamant about taking away all the corporate teeth from the FEC, FTC, CFPB

    So their donors can get away with shit like this