Adobe faces big fines from FTC over difficult subscription cancellation::Adobe could face hefty fines related to its overly difficult and costly subscription cancellation practices due to an ongoing Federal Trade Commission Probe.

  • lud@lemm.ee
    link
    fedilink
    English
    arrow-up
    1
    ·
    10 months ago

    I hate Adobe as much as anyone but they make it pretty damn clear that it’s a 12 month commitment and you obviously get a cheaper price for that.

    Of course they want to discourage people from committing to 12 months and then cancelling after 6 months. So you have to pay a fine of half of what you committed too.

    A normal rental company would be equally pissed if you promised that you were gonna pay them for 12 months and instead cancelled after 6.

    If people can’t be bothered to read what they are buying or any of the multiple warnings, then imo that’s their fault. It’s not like they bury this in their TOS or something, it’s prominent on and before the checkout page.