Wow, they really are dumb. Do they really think that it’s just about the mods banning trolls? They foster community, sometimes they’re the only ones posting content, and they try and negotiate with the users to calm them down. This would probably work in the large communities if you trusted that Reddit or the company they hired, wouldn’t insert their own biases. I don’t trust them.
Reddit isn’t one to let understanding their own site get in the way of money making opportunities.
Based on…basically all of their actions ever…I don’t think they actually understand their own site at all.
They foster community, sometimes they’re the only ones posting content, and they try and negotiate with the users to calm them down.
This. So much this. I’d say that, if more than 20% of your moderative actions are removing content and/or banning users, you’re either power-tripping or fucking lazy. Because most of the time you should be doing the things that you mentioned - talking with the users, posting and commenting, so goes on.
Honestly, this can not be worse than some of the moderators.
I can’t wait for it to ban the admins and nuke the shit subreddits that should have been shut own ages ago.
As long as the AI is capable enough, I don’t see what’s wrong with it, and I understand if Reddit decides to utilize AI for financial reasons. Though I don’t know how capable the AI is, and it is certainly not perfect, but AI is a technology and it will improve over time. If a job can be automated, I don’t see why it should not be automated.
The problem is the perverse incentives for “service”. Yes, ideally things that can be automated, should be. But what about when it’s insufficient, or can’t satisfy the customer, or is just worse service. Those cases will always exist, but will the companies provide an alternative?
We’re all familiar with voice menus and chatbots to provide customer service, and there are many cases where those provide service faster and cheaper than a human could. However what we remember is how useless they were that one time, and how much effort it was to escape that hell to talk to someone who can actually help.
If this AI is just better language recognition, or if it makes me type complete sentences, just to point me to the same useless FAQ yet again, I’ll scream
As long as the AI is capable enough
The model-based decision making is likely not capable enough. Specially not for the way that Reddit Inc. would likely use it - leaving it in charge of removing users and content assumed to be problematic, instead of flagging them for manual review.
I’m specially sceptic on the claim in the site that their Hive Moderation has “human-level accuracy”. Specially over time - as people are damn smart when it comes to circumventing automated moderation. Also let us not forget that the human accuracy varies quite a bit, and you definitively don’t want average accuracy, you want good accuracy.
Regarding the talk about biases, from another comment: models are prone to amplify biases, not just reproduce them. As such the model doesn’t even need to be trained only in a certain cohort to be biased.
Automated spam detection has been around for decades. As trolls and spammers get more sophisticated, the technology to combat them will continue to evolve. I don’t see any new situation to be surprised or concerned about. Of course any kind of content moderation system can be implemented poorly, but that’s a different claim.
Is anyone surprised? I’d bet they are using ai powered bots to increase engagement and repost content.
Sacrifice it all for that incompetently inept incoming IPO.
As horrible as that seems, at least the AI might be impartial and non-partisan when it comes to levying bans, unlike Reddit admins who will ban you even if you didn’t break any rules at all, as long as they disagree with your opinion.
My ten year old account was banned with no appeal for “report abuse”. I literally reported once, a post that was not marked nsfw with images of dead children. Go figure.
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r/popcorn?
Reddit mods are one of the few “jobs” that I’m perfectly fine with AI replacing. There’s absolutely no way AI could do a worse job than what’s already being done.
You say jobs… the mods aren’t paid.
That’s why it’s in quotations
AI: you’ve been banned for violating rule 1
User: but i did not violating rule 1, i violating rule 34
AI: my mistake. You’ve been banned for violating rule 34
User: but there’s no rule 34
AI: my mistake. You’ve been unbanned.
This really happened, just search for “Reddit rule 34” on a search engine.
Almost had me there
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Too bad actual encounters with moderation bots aren’t nearly as funny (looking at you, YouTube)
There’s absolutely no way AI could do a worse job than what’s already being done.
I see that naive techno-optimism is alive and well in this day and age.
Reddit mods are some of the absolute worst people at their role of literally any role in existence. I’ll die on that hill and take all of your downvotes. They destroyed Reddit way before Spez made it official.
Did you step up to mod any communities?
Did you create any new communities for the things you were interested in?
Also, what data are you going to train the AI on? Becasue if they use the old mods as training data…
And finally, most of the subs I visited had mods that I never had problems with. So maybe it is the subs you were visiting, or maybe, just maybe, you were the problem.
This doesn’t replace mods. It’s just another way for reddit admins to find ways to auto perma-ban users.
My account, Melkath, got banned at least twice for horseshit reasons.
Mostly me being outspokenly against naziism.
It’s still live tho. Because I mostly use kbin now.
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Yup. Don’t expect a response.
Only reason I got a response/unban was because the mass exodus was happening.
Nothing for 3 months, then traffic dropped and a day later I was reinstated.
The AI can be trained however they want, and has no conscience. Mods might actually reach a whistleblowing tipping point.
Down voted by Reddit mods I see
Nah, just the few naive folks who think a handful of good mods makes up for the horde of insanely toxic ones. The percentage of crap Reddit mods is so high the role shouldn’t even exist. Perfect use of AI.
