During the trial it was revealed that McDonald’s knew that heating their coffee to this temperature would be dangerous, but they did it anyways because it would save them money. When you serve coffee that is too hot to drink, it will take much longer for a person to drink their coffee, which means that McDonald’s will not have to give out as many free refills of coffee. This policy by the fast food chain is the reason the jury awarded $2.7 million dollars in punitive damages in the McDonald’s hot coffee case. Punitive damages are meant to punish the defendant for their inappropriate business practice.
They serve it that hot so that it’s less obvious when the coffee isn’t fresh. That way, you can save money by making fewer batches, and the people who are served old coffee won’t realize it until long after they left the drive-thru.
They fuck you at the drive-thru, okay? They fuck you at the drive-thru! They know you’re gonna be miles away before you find out you got fucked! They know you’re not gonna turn around and go back, they don’t care. So who gets fucked? Ol’ Leo Getz! Okay, sure!