CapMetro's secret fight to fix a broken fare system - Austin Monitor
www.austinmonitor.com
For months, Capital Metro passengers knew something wasn’t right. The QR code scanners they used to pay fares with phones were unreliable, sometimes not working at all. Riders would often board without paying, flagged on by the driver to keep…

Thought this was interesting. You’d think fare payments would be a solved problem, but somehow Siemens managed to screw it up.