

Well, either the thing should be done well, shouldn’t be done, or, if put in the game and it isn’t a good part of the game, it should be criticized.
They decided to put it in the game, full stop.
It was a terrible portion of the game, and I’m criticizing it. As the other fellow said, the developers put it in to craft a certain feeling, and it absolutely sucked at creating that feeling AND dragged my enjoyment of the game down.
Meh. I think it’s pretty accurate. Try meeting up with a friend* at a random public place, like a grocery store, and then pretending to lose them. Describe them to a security guard or employee and I guarantee the clothing description you give will be better and more detailed than you trying to describe their bodily features.
Now imagine you’ve only met the person once, and you were in a delicious haze of alcohol, whatever drugs they used in cinderella’s time/local, and the raging sex hormones of being a prince that was pursued by many different ladies. He might have the dawning sense of familiarity upon seeing cinderella’s face, but if she was dressed completely differently, like a common scullion ordered about by her wicked step-family, and thus had her hair done differently, covered, and demeanor and bearing were changed, because again she’s basically being beaten down by her step-family… well, I wouldn’t be surprised he couldn’t immediately tell who she was.
*a child, 4-10, is much better at doing this with for the experiment, but good luck getting the child to understand what you want without spoiling their ignorance for said experiment.