My right-out-of-warranty Logitech M590 mouse lost its pairing to its USB-receiver upon booting up Windows after using the mouse in Linux for weeks out-of-warranty. I bought another one, and that too did the same the first time I booted up Windows after the warranty had expired.
Finally I searched the issue, and it’s normal. I had to install a non-default Logitech software in Windows and re-pair the apparently broken mice to their receivers. Both mice work again, except the older one’s left button is acting up a bit.
A non-asshole company would have notified me “Your mouse receiver needs an update that requires re-pairing the connection manually. Do you want to continue the update?”. And why the hell would a mouse receiver need an update when the warranty ends?
Obviously the purpose is to make the mouse appear broken with plausible deniability and bluff the customer into buying a new mouse.
I’ve been using many low to mid tier Logitech mice without your issue, multiple years. I currently have 2 different ones m705 & g903 lightspeed and they have been fine for 3-4 years
My right-out-of-warranty Logitech M590 mouse lost its pairing to its USB-receiver upon booting up Windows after using the mouse in Linux for weeks out-of-warranty. I bought another one, and that too did the same the first time I booted up Windows after the warranty had expired.
Finally I searched the issue, and it’s normal. I had to install a non-default Logitech software in Windows and re-pair the apparently broken mice to their receivers. Both mice work again, except the older one’s left button is acting up a bit.
A non-asshole company would have notified me “Your mouse receiver needs an update that requires re-pairing the connection manually. Do you want to continue the update?”. And why the hell would a mouse receiver need an update when the warranty ends?
Obviously the purpose is to make the mouse appear broken with plausible deniability and bluff the customer into buying a new mouse.
This is known as programmed obsolescence.
I’ve been using many low to mid tier Logitech mice without your issue, multiple years. I currently have 2 different ones m705 & g903 lightspeed and they have been fine for 3-4 years
which is insane; mice have mechanical parts! they physically wear out!
Technically this is true. Practically my intellimouse 1.0, and sidewinder x8 still work perfectly.
ive had Logitech mice wear out, though not from office use.
Yeah logitech I can see.