Written in a typical rude condescending hacker speak.
Let’s call it for what it is - it’s more of a frustration vent than a guide. And this approach will certainly not make these people read through.
There are always way more polite ways to put it, like:
“Most of the questions you face about software are replied to by unpaid volunteers taking spare time to help you - thereby, the more effort you’ll put into properly filing the issue, the quicker you’ll get a response. Here are main points that we may need in order to help with your problem, and a way to obtain all information required”
Written in a typical rude condescending hacker speak.
Let’s call it for what it is - it’s more of a frustration vent than a guide. And this approach will certainly not make these people read through.
There are always way more polite ways to put it, like:
“Most of the questions you face about software are replied to by unpaid volunteers taking spare time to help you - thereby, the more effort you’ll put into properly filing the issue, the quicker you’ll get a response. Here are main points that we may need in order to help with your problem, and a way to obtain all information required”