Over a decade ago, I pointed out that as Google kept trying to worm its way deeper into our lives, a key Achilles’ heel was its basically non-existent customer service and unwillingness to ev…
They put users of the entire plan in read only mode with, as far as I can tell, no deadline in sight. When a deadline was finally enforced, it was within a week, which is not significant notice at all for data deletion.
I’m not sure if you’re aware that the unlimited plan was sunsetted two years ago. Two years notice seems like plenty of time to have set up a new backup system. That said, my main and original point is just that this whole incident is a classic example of a tragedy of the commons.
They put users of the entire plan in read only mode with, as far as I can tell, no deadline in sight. When a deadline was finally enforced, it was within a week, which is not significant notice at all for data deletion.
I’m not sure if you’re aware that the unlimited plan was sunsetted two years ago. Two years notice seems like plenty of time to have set up a new backup system. That said, my main and original point is just that this whole incident is a classic example of a tragedy of the commons.
We’ll just roll this into the other conversation.