• Godort@lemm.ee
    20·
    1 year ago

    I can tell you’ve never had to do T1 tech support before.

    It’s kind of staggering just how illiterate users can be.

    • wildginger
      161·
      1 year ago

      I doubt the fix is to make them need less literacy

      • Strykker@programming.dev
        3·
        1 year ago

        When you are competing for customers not providing the illiterate morons of the world a simple UI leads to them going to your competitor which does.

        And unfortunately those illiterate morons outnumber every one else by a significant chunk.