When you need to drop off your tech devices for a repair, how confident are you that they won’t be snooped on?
CBC’s Marketplace took smartphones and laptops to repair stores across Ontario — including large chains Best Buy and Mobile Klinik — and found that in more than half of the documented cases, technicians accessed intimate photos and private information not relevant to the repair.
Marketplace dropped off devices at 20 stores, ranging from small independent shops to medium-sized chains to larger national chains, after installing monitoring software on the devices. In total, 16 stores were recorded. (At four stores, the tracking software didn’t log anything, or the stores didn’t appear to turn the devices on.)
Technicians at nine stores accessed private data, including one technician who not only viewed photos but copied them onto a USB key.
if you are technical enough to replace a hard drive then when you buy a computer also buy an extra drive. day1 build your machine or recover to the new drive. keep original drive in case of repair need. it also helps to troubleshoot if your problem is hardware or software.
Lol, I barely understand the words you just said.
He’s saying that if you can change a hard drive, then you can always just keep a spare one (with a clean OS install) on hand to use whenever you take it in for repairs.
Changing a hard drive is basically knowing where the hard drive is, how to access it, and then unplugging and replugging some cables. Fairly easy, and most newer cases have been designed to make it easy to reach the storage bays.
Not sure why you think explaining the same thing in basically the same way would change anything. I am not tech literate, I wouldn’t even know how to open the computer to access these locations. Stop trying to teach me, you’re wasting your time.
Now thats a bit rude. You could of just not responded to him. Instead you take time out of your day to say “I don’t want to learn.”
Sorry, that’s my bad. When I see something that looks like a request for information, I try my best to answer it. Even if you personally don’t find it useful, someone else in a similar position but different perspective on learning might be interested. Sorry, hope you have a good day!
I never requested information, I simply made a couple statements about my lack of tech literacy. If I wanted to learn, I would have done so years ago.
This is why commenting on lemmy sucks.
Removed by mod
Aaaand more of the same. You are irrelevant to me, as are your opinions.
Then why are you responding?
You know what you’re doing is wrong and to be an adult, you have to be better than devolving into a willfully ignorant troglodyte angry at other people for calling you out on it. If you feel bad, you should feel bad. You should feel bad about what you’re doing regardless.
But I bet you’re going to respond that you don’t feel bad at all, and try to thumb your nose at us because this is about saving face for you and not the truth, and let me tell you: it’s not going to happen.
It’s morally wrong to not want to learn, especially about technology. It is too powerful and too dangerous to be in the hands of the likes of you.
Grow. Up.