Acting on reports can never under any circumstance be a prerequisite to providing information. If every single report they’d ever received was about this one place being incorrect, they had a human review them, and didn’t change it, it would not even be theoretically possible for it to constitute negligence.
Negligence is failing to meet some obligation, and their obligation can never not be actually zero.
Unconditionally yes.
Acting on reports can never under any circumstance be a prerequisite to providing information. If every single report they’d ever received was about this one place being incorrect, they had a human review them, and didn’t change it, it would not even be theoretically possible for it to constitute negligence.
Negligence is failing to meet some obligation, and their obligation can never not be actually zero.