Everyone has hated Adobe for several decades now, and they have only made more evil decisions since. Surely even if the Adobe offices are a little bubble of misinformation, everyone in that company must know they are extremely hated.
What the employees know, and what C Suite knows are rarely the same thing. Executives see metrics, and summaries, which is what bots and community managers are designed to filter.
Everyone has hated Adobe for several decades now, and they have only made more evil decisions since. Surely even if the Adobe offices are a little bubble of misinformation, everyone in that company must know they are extremely hated.
What the employees know, and what C Suite knows are rarely the same thing. Executives see metrics, and summaries, which is what bots and community managers are designed to filter.