Most instances have a support community for discussing technical issues with that particular server.

As each instance names these slightly differently, I thought I’d create a thread to collect as many as possible.

Lemmy:

Mbin:

PieFed:

Please comment below with equivalent communities and I’ll add them to the list.

I would also recommend that instance admins include a link to their meta/support community in the sidebar of their instance.

On a somewhat related note, do any instance admins still have Reddit accounts they would be willing to reveal here?

I’ve come across many Redditors who are interested in Lemmy but give up after experiencing issues on signup. I think the ability to have instance admins reach out to users on Reddit directly could be a useful tool in reducing the friction of the Lemmy onboarding process.

If you are an instance admin and are comfortable sharing your Reddit username, please do so below.

  • cabbage@piefed.socialEnglish
    3·
    7 days ago

    I doubt they are very active there, as they seem busy enough taking care of PieFed.

    @[email protected] : If you’re on Reddit, there’s someone here who wants you on a list to help lost redditors with on-boarding.

    • Andrew@piefed.socialEnglish
      2·
      6 days ago

      Hi, no sorry, I’m not active on Reddit. I don’t have backend access here either, so wouldn’t be able help out if something went wrong.