Google shouldn’t remove physical SIM cards until the networks can figure them out. I don’t understand why it’s so hard for them to do so, though.

Setting my Pixel up with an eSim on T-Mobile was a huge pain in the ass even though it should have been stupid easy. T-Mobile has a QR code you can scan to automate the setup, but, by their choice, it only works on Samsungs and iPhones.

First step was that I had to call up their tech support and confirm my identity. No issues with the identity confirmation, that’s the bare minimum they should require. But then I had to manually relay my IMEI, avoiding making any mistakes.

When they finished, the call disconnected and my service no longer worked. Why? Because they need to deactivate your current IMEI to get it to work. And eSim won’t work with T-Mobile until you take out your old SIM and restart your phone.

Before losing service, they told me this part would be tricky. If they had made a single mistake, I would have lost service. The online reps couldn’t fix this, only the phone reps could, but again, I would have no service so I couldn’t call the phone reps. If it didn’t work, I would need to go in store to get it fixed and hope they would call in for me.

I don’t understand why the process is any harder than just logging into your carrier on your phone.