My buddy worked tech support for a fairly large facility. They got tired of getting calls for a busted printer, only to walk all the way across the facility to discover it was out of paper. It got to the point that if someone called about a printer, they would wait an hour before responding. If nobody else called within that hour, they assumed the issue was resolved on its own.
The part that royally pisses me off is that a roommate used to work for Lexmark. One day he brings home an “all in one” printer, fax, scanner, and something else I am forgetting. Best scanner I have ever seen. No light bar. The thing worked by taking four pictures and digitally meshing them together. When you scanned a document, there was a series of 4 rapid flashes. One Magenta, one Cyan, one Yellow, one White.
The damn thing was absolutely perfect at digitizing anything you put onto the unit’s scanning glass, but it did have a design issue where the scanning glass wasn’t parallel to the floor, and was instead tilted like a desktop picture frame.
According to my roommate, that particular design flaw is why they decided to kill the printer, never releasing it to the public. AFAIK they never even tried that scanning tech in any other printer.
I work in Tech and this is my mantra: printers are Of the Devil.
My buddy worked tech support for a fairly large facility. They got tired of getting calls for a busted printer, only to walk all the way across the facility to discover it was out of paper. It got to the point that if someone called about a printer, they would wait an hour before responding. If nobody else called within that hour, they assumed the issue was resolved on its own.
In healthcare IT there’s often a person who specializes in just printers. My friend makes a lot of money doing that.
I’m sure they got to us because they were too evil for hell and the devil itself got tired of them.
The part that royally pisses me off is that a roommate used to work for Lexmark. One day he brings home an “all in one” printer, fax, scanner, and something else I am forgetting. Best scanner I have ever seen. No light bar. The thing worked by taking four pictures and digitally meshing them together. When you scanned a document, there was a series of 4 rapid flashes. One Magenta, one Cyan, one Yellow, one White.
The damn thing was absolutely perfect at digitizing anything you put onto the unit’s scanning glass, but it did have a design issue where the scanning glass wasn’t parallel to the floor, and was instead tilted like a desktop picture frame.
According to my roommate, that particular design flaw is why they decided to kill the printer, never releasing it to the public. AFAIK they never even tried that scanning tech in any other printer.