I’m really glad someone out there is costing these companies money.
So many times it’s AT&T and Verizon selling you an “insurance plan” for your phone that still requires you to pay $99-$300 if you actuality need your phone replaced. That’s objectively worse than no “insurance”.
Maybe I’d feel differently about it if I had that pro-capitalist “your loss is my gain” mindset… and also owned shares in AT&T. But being a human capable of empathy and humanity, AT&T and Verizon just disgust me.
You’re not wrong. There were times I felt pretty dirty doing what they asked of me in order to close more sales. I worked with some decent people who cared more about the customer’s needs, and some shitty ones that cared more about that commission check.
This guy was a real asshole on top of it all, and he was trying to pull it off on my watch, so, no regrets on shutting him down. I’m sure he’s still pulling similar shit at other stores.
I’m really glad someone out there is costing these companies money.
So many times it’s AT&T and Verizon selling you an “insurance plan” for your phone that still requires you to pay $99-$300 if you actuality need your phone replaced. That’s objectively worse than no “insurance”.
Maybe I’d feel differently about it if I had that pro-capitalist “your loss is my gain” mindset… and also owned shares in AT&T. But being a human capable of empathy and humanity, AT&T and Verizon just disgust me.
You’re not wrong. There were times I felt pretty dirty doing what they asked of me in order to close more sales. I worked with some decent people who cared more about the customer’s needs, and some shitty ones that cared more about that commission check.
This guy was a real asshole on top of it all, and he was trying to pull it off on my watch, so, no regrets on shutting him down. I’m sure he’s still pulling similar shit at other stores.