Ah a megacorp not giving a fuck and doing damage control instead. A tale as old as time.
This part seems a little over dramatic:
For those of you impacted by the recent catastrophe, we hope you and your family are safe. We are here to help you and your family return to normal.
I mean… Hopefully it doesn’t go on so long that anyone loses their home over it, but not being able to pay your mortgage or access your money is a pretty big deal.
They didn’t have a backup?
Psh, backups cost money. You expect a wildly profitable financial institution to spend money on things that aren’t directly impactful to their day-to-day operations? On things they’ll only need in case of emergency? Get that dirty regulator talk out of here. In this Christian Minecraft server, we only allow the Free Market^TM to decide what is good for the company.
A back up and a “working” back up are to very different things.
It’s amazing how many of these companies never actually verify their back ups and restore procedures actually work…
Things like this are why I don’t trust banks. I have multiple accounts, one goes down and I can still function.
